Earlier this week I wrote this post describing the new Spark offerings that Cisco announced at its Collaboration Summit event (disclosure: Cisco is a client of ZK Research). One of the more interesting elements of the announcement was “Spark for developers.” This enables application providers to build integrated solutions with Cisco’s workstream communications and collaboration (WCC) product.
At the event, startup Altocloud showcased its integration with Spark and, in doing so, became one of the first developers to take advantage of the Spark APIs. If you’re not familiar with Altocloud, the company offers a cloud-based customer engagement platform that combines predictive analytics with communication tools, such as voice, messaging, and video. I profiled Altocloud just after it launched in 2014 at the Enterprise Connect show. While 2014 was the coming out party for Altocloud, the product went generally available in March of this year.